Terms of Service
UPDATED: April 4, 2026
Welcome to Gotti's Restaurant ("Gotti's," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website gottis.com, online ordering, SMS/text messaging services, and any related services powered by Popmenu and third-party providers.
By using our website, placing an order, or opting into SMS communications, you agree to these Terms.
- SMS / TEXT MESSAGING TERMS
By providing your phone number and opting in, you consent to receive recurring SMS/MMS messages from Gotti's, which may include promotions, special offers, event announcements, reservation reminders, and order updates.
Consent
You confirm that you are the authorized user of the phone number provided and have opted in via website, QR code, keyword, or other method.
Message Frequency
Message frequency varies and may include weekly promotions and event-based messaging.
Message & Data Rates
Message and data rates may apply based on your mobile carrier.
Opt-Out
You can opt out at any time by replying STOP.
Help
Reply HELP for assistance or contact us at [email protected].
Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
Prohibited Use
We do not send unsolicited messages or spam. All messaging complies with applicable laws including the Telephone Consumer Protection Act (TCPA).
- ONLINE ORDERING & RESERVATIONS
Gotti's offers online ordering and reservations through our website and third-party providers. All orders are subject to availability. Prices and menu items may change without notice. We reserve the right to cancel or refuse any order.
Payments are processed through third-party providers. We do not store full payment information.
- USER CONTENT & REVIEWS
By submitting reviews, photos, or other content, you grant Gotti's a non-exclusive, royalty-free license to use and display such content. You confirm the content is accurate and lawful.
We reserve the right to remove any content that is offensive, misleading, or violates any laws.
- WEBSITE USE
Our website is powered in part by third-party services including Popmenu. You agree not to misuse the website, including attempting to hack, disrupt, or use automated tools such as bots or scrapers.
We may update or modify the website at any time without notice.
- PRIVACY
Your use of our services is also governed by our Privacy Policy available at:
[Insert Privacy Policy Link]
We may collect information such as your name, contact details, order history, and messaging preferences to improve our services and provide communications you have opted into.
- THIRD-PARTY SERVICES
We may use third-party providers for payment processing, delivery services, and messaging services. We are not responsible for delays, errors, or failures caused by third-party services.
- LIMITATION OF LIABILITY
To the maximum extent permitted by law, Gotti's is not liable for any indirect, incidental, or consequential damages, including loss of data, revenue, or business interruptions. All services are provided "as is."
- TERMINATION
We reserve the right to suspend or terminate access to our services if these Terms are violated or if misuse or fraudulent activity is detected.
- GOVERNING LAW
These Terms are governed by the laws of the State of Texas.
- CHANGES TO TERMS
We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.
- CONTACT INFORMATION
Gotti's Restaurant
Houston, Texas
Website: gottis.com
Email: [email protected]